TERMS AND CONDITIONS INCLUDING MERCHANDISE INFORMATION, PAYMENTS, SHIPPING AND RETURN POLICIES.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Price, specifications and terms of offers are subject to change without notice. ZBestComputer.com is not responsible for typographical and/or photographical errors. Retail products are accompanied by the original manufacturer warranty. ZBestComputer.com does not offer any technical support or sales advice. Customer pays return shipping charges for all RMA services. ZBestComputer.com reserves the right to refuse service to anyone.

PAYMENT METHODS

• Visa
• MasterCard
• Discover
• American Express
• Pay Pal
• Pre-paid company check, personal check, cashier’s check or money order (Note: Pre-paid methods, including cashier’s checks, take slightly longer to process because all payments must first clear with the bank due to the risk of fraudulent checks.)
• No Purchase Orders, Fax or C.O.D. orders please.
• Please accept our apologies but we only accept international credit cards at this time through pay pal. But we only ship to a verified U.S. address only.

SHIPPING METHODS

• All orders require 24-72 hours processing time before shipping.
• We use standard 3rd. party (usually FedEx Express Saver) ground shipping , which takes about - 3 to 4 business days + 24-72 hours to process the order. If you need other shipping arrangments, please indicate on your order in the comments area. Your order will have to be adjusted and you will be notified by e-mail.
• ZBestComputer.com does not process orders during weekends.
• No deliveries will be made on Saturday or Sunday.
• ZBestComputer.com does not guarantee same day shipping.
• ZBestComputer.com does not offer International/Canadian shipping options at this time.
• All orders shipped within CA will be charged sales tax.
• Exact delivery times to HI, AK and PR cannot be guaranteed. Shipping methods and charges are different and they will have to be adjusted accordingly after you place the order.

PRICE MATCHING
ZBestComputer.com does not price match competitors but will honor our advertised prices. For your convenience, all of our most current pricing is listed on our web site and regularly updated. Prices are non-negotiable.

PROMO CODES
ZBestComputer.com will sometimes furnish an alphanumeric code that can be used for promotions on our web site. These promotional codes may be found in print and/or online advertisements, sent via email to our Newsletter and/or Promotion subscribers, presented on the ZBestComputer.com web site or circulated at events and through other means. Some of the specials offered by entering a Promo Code during checkout include free shipping, volume discounts, free gifts or complimentary Rush Order processing. The provisions for a Promo Code will be included with the code itself; if an expiration date or other condition is stipulated, just reference where you acquired the code for the exact requirements. Please note that Promo Codes are not redeemable for cash and you must spend more than the discount price in order for a promotion to be applied. For example, if a Promo Code offered $10.00 off your next purchase, you would need to spend more than $10.00 to redeem your discount.

SALES TAX
Sales tax is only required for orders shipping within our resident states of business. Therefore all orders shipping within California will be charged applicable sales tax.

DUTY TAX
Orders shipped to PR will have a 6.6% duty tax applied and a $5.00 handling surcharge. PR orders will default to FedEx’s International Economy shipping method and shoppers will be charged accordingly at checkout. FedEx only offers 2Day or overnight services to HI and AK. If you have selected FedEx Saver as your preferred shipping option and attempt to checkout, the shipping method will default to 2Day and you will subsequently be charged accordingly. Exact delivery times to PR cannot be guaranteed.

ELECTRONIC WASTE RECYCLING ACT
The Electronic Waste Recycling Act became law in California on January 1, 2005. The primary objective of this law is to initiate a recycling program for computer products containing chemicals deemed hazardous to the environment. To fund this program, California requires retailers and e-tailers to collect, on the state’s behalf, a fee for each product covered by this law. The fee is paid by the consumer at the time of purchase of the covered product. This fee will be remitted directly to the state by us and only applies to orders shipped within California.
The types of products that we are required to collect this recycling fee include cathode ray tubes, cathode ray tube devices, flat panel screens, and other similar video display devices. The actual amount of the recycling fee will vary, based on the screen size of the product when measured diagonally, as follows:

Greater than 4" and less than 15" -- $6.00
Greater than or equal to 15" and less than 35" -- $8.00
Greater than or equal to 35" -- $10.00

For more information concerning the scope and details of the Act, please refer to the California Integrated Waste Management Board’s website at http://www.ciwmb.ca.gov/Electronics/Act2003
http://www.ciwmb.ca.gov/Electronics/Act2003
Or to the Department of Toxic Substances Control’s website at http://www.ciwmb.ca.gov/Electronics/Act2003
http://www.dtsc.ca.gov/HazardousWaste/CRTs/SB20.html

PRODUCT TESTING
ZBestComputer.com, like other e-tailers, ships items in the condition they were received from the original manufacturer/distributor. ZBestComputer.com does not conduct product testing before shipping any merchandise.

SOFTWARE THAT MUST BE PURCHASED WITH HARDWARE
The “must be purchased with hardware” precept is mandated by the software publisher. In accordance, ZBestComputer.com customers must purchase some type of product which falls under the general category of computer hardware in order to purchase applicable software. Hardware is classified as any component that will be used when assembling a computer system (a hard drive, motherboard, processor and a floppy drive are all examples of merchandise that will qualify). There is no specific or set price the hardware has to be, merely that there is some sort of eligible hardware present in the order itself.

MONEY BACK GUARANTEE/REFUND POLICY
All merchandise, unless otherwise indicated, may be returned within 30 days from the original invoice date for a refund. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. Additional deductions may be made for CPU returns to reflect the current market value. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform ZBestComputer.com of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.

ZBESTCOMPUTER.COM SATISFACTION GUARANTEE
 ZBestComputer.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:
7-day replacement or refund guarantee on all CPUs, including Open Box processors. All other Open Box merchandise has a 15-day warranty period.
For CPUs, the base cost will reflect the current market value, and the 15% restocking fee will be applied after this adjustment.
Downloadable software is refundable within 15 days of the original invoice date. ZBestComputer.com will confirm that the product has not been downloaded and, upon verification, the customer will be issued a letter of destruction. Once he/she agrees to the terms stipulated in the letter, ZBestComputer.com will issue a Return Merchandise Authorization number for the refund amount.
• DVDs are non-refundable but may be exchanged for a functional version of the same film by using the pre-paid shipping label packaged with your order.

SOFTWARE RETURN POLICY
Retail Software may only be returned for refund within 30 days of the invoice date if the packaging is unopened and untampered with. Opened retail software cannot be returned for refund. If you have opened a retail software purchase to discover a damaged and/or defective disc, you may exchange the software for an identical replacement by contacting ZBestComputer.com Customer Service at service@ZBestComputer.com and acquiring an RMA number.         All OEM software including the operating system is 100% non-refundable once purchased and delivered. OEM versions are intended for system builders only and cannot be transferred to another PC once it is installed. Purchasers of this software are required to comply with the terms of the http://www.microsoft.com/oem/sblicense/default.mspx System Builder License, including responsibility for providing all end-user support. ZBestComputer.com is not responsible for system/software incompatibility, and incompatibility issues do not qualify software as damaged or defective. Customers are encouraged to contact the respective http://www.zbestcomputer.com/CustomerService/ContactManufacturer.asp" software publisher for answers to technical questions, such as minimum system requirements, prior to purchase.

DVD RETURN POLICY
DVDs are non-refundable but may be exchanged within 30-days of the invoice date for a functional version of the same film by using the shipping label packaged with your order. If you have any questions or concerns, please http://www.zbestcomputer.com/CustomerService/ContactUs for help.

OVERSIZE TELEVISION POLICY
Televisions 24 inches and larger cannot be returned to ZBestComputer.com for refund or replacement service. Therefore, you are urged to carefully examine the box your television ships in before signing for the package. Should you observe any damage to the shipping box, or if the wrong product was sent, you must refuse delivery while the shipping courier is still on the premises. The item will be returned to ZBestComputer.com and you will be refunded the full amount, including applicable shipping costs and tax.

If you determine upon inspection that the condition of the shipping box is satisfactory, an adult is required to sign the shipping courier’s release form to complete delivery. By signing this release, you are acknowledging and agreeing to ZBestComputer.com’s http://www.ZBestCopmuter.com/CustomerService/ReturnPolicyTerms and Conditions understanding that you cannot return the television to ZBestComputer.com and that the condition of the delivery meets your expectations. After delivery, please read all included documentation and/or http://www.ZBestCopmuter.com/CustomerService/ContactManufacturer contact the manufacturer directly to determine applicable warranty coverage.

PHYSICAL DAMAGE POLICY
Physical damage to any product purchased at ZBestComputer.com will effectively void warranty coverage. Improper Installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage. ZBestComputer.com encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve an installation problem and may consequently void any applicable warranty coverage. Intel and AMD will not accept physically damaged processors back from ZBestComputer.com. As a result, ZBestComputer.com will return any physically damaged CPU back to the customer at the customer’s expense.

RESTOCKING FEE
A 15% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 30 days.

TECHNICAL SUPPORT
ZBestComputer.com does not offer any sort of technical assistance. We cannot offer advice on compatibility of items, make product recommendations; provide technical support or sales advice. We post all of the information the manufacturer provides us with for your convenience. Please contact the manufacturer directly for accurate answers to your technical questions or for additional information or specifications that are not posted at ZBestComputer.com.

PROCESSING TIME
You can expect your order to be processed within approximately 24-72 hours, provided the items are in stock and there are no problems with payment verification. ZBestComputer.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.

RUSH PROCESSING
ZBestComputer.com will rush process your order for an additional fee provided that the following conditions are met:
Order is submitted before 12 noon PST.
Your transaction and credit card authorization is successfully completed before 12:30PM PST.
Your shipping address matches your credit card billing address (i.e. No alternate ship to address).
Rush Processing does NOT apply to Pre-Paid Check orders.
You will be charged a Rush processing fee.

RUSH PROCESSING DISCLAIMER:
IN ALL CIRCUMSTANCES, ZBESTCOMPUTER.COM’S MAXIMUM LIABILITY IS LIMITED TO THIS RUSH ORDER FEE ONLY. WHILE ZBESTCOMPUTER.COM CANNOT GUARANTEE SAME DAY SHIPMENT FOR ALL ORDERS, ZBESTCOMPUTER.COM WILL PUT FORTH ITS BEST EFFORT TO SHIP ALL RUSH PROCESSING ORDERS THE SAME BUSINESS DAY IF THE ABOVE CONDITIONS ARE MET. OTHERWISE, YOUR $2.99 RUSH PROCESSING FEE WILL BE REFUNDED.

BACK-ORDERS
ZBestComputer.com does not sell backordered merchandise. We will never purposely charge a customer for an item that we do not physically have in stock at the time of purchase. Occasional inventory discrepancies may occur due to inaccurate inventory counts or possibly because the last few items on our shelves are damaged and/or not in a condition that we can in good faith sell to a customer. In that instance we will refund your credit/debit card for the item, along with any applicable tax fees and shipping charges. An automated email will also be sent to your ZBestComputer.com login to alert you of the situation.

ORDER STATUS
ZBestComputer.com will keep you informed of your order status via e-mail. All tracking information will be emailed to your ZBestComputer.com ID once your order has shipped (except when an APO/FPO is the shipping destination). You may also acquire your order status and other live updates by logging in to your account on our website.

SECURITY
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once we receive your information through the internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level security.

PRIVACY
ZBestComputer.com respects your privacy. We will not under any circumstances sell or release your information to anyone except as outlined in our privacy policy. All of the information obtained from our web site will be used for processing purposes only. The only e-mails you will receive from ZBestComputer.com are updates to any recent orders and/or returns.

SAFE SHOPPING GUARANTEE

Fair Credit Billing Act: We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 for fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

CHANGE ORDERS
You may request a change to your order provided the order has not already been charged to your account. Please call 1-877-453-5680 during ZBestComputer.com’s hours of operation to request a change to your order. Please have your order number, your customer number and credit card ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

CANCEL ORDERS
You may request than an order be cancelled provided the order has not already been processed and shipped. Simply call 1-877-453-5680 during ZBestComputer.com's hours of operation to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days, minus a cancellation fee. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

RESELLERS
Unfortunately, we do not currently have a reseller or discount program available at this time. ZBestComputer.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our web site. Anytime we receive any specials or promotions, we will immediately post them on our web site for you to take advantage.
 
TAX
All customers outside of California, Tennessee, Puerto Rico and New Jersey will not be charged any tax. Therefore, there is no need to fax or set up any reseller tax exemption form.
For California Resellers: please place your first order as normal, and fax over your reseller permit and this form with your Sales Order number. We will remove all tax from your order. http://www.zbestcomputer.com/CustomerService/ResellerCertificate.asp Click here to view and print our reseller tax exemption form.

VOLUME DISCOUNTS
ZBestComputer.com does not have a reseller or discount program available at this time. We work hard to negotiate the best values on the Internet and offer these tremendous values to our entire customer via our website. The entire inventory shown online is live, posted in real-time, and accessible 24/7/365. We also do our best to advertise any specials, promotions or rebates for our customers'' benefit.

PRODUCT LISTINGS
ZBestComputer.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, ZBestComputer.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from ZBestComputer.com are provided as resources to customers looking for additional information and/or professional opinion. ZBestComputer.com does not assume responsibility for the claims and/or representations made on these or any other websites.

PRODUCT REVISIONS
ZBestComputer.com is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, ZBestComputer.com puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our website to become outdated without our immediate knowledge. This includes but is not limited to new versions or revisions, color deviations, retail package alterations and other variations that may be considered inconsequential by the manufacturer. ZBestComputer.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, ZBestComputer.com will not be held responsible for product revision changes.

PRODUCT REVIEWS
All review submissions are subject to moderation by ZBestComputer.com. Please follow our submission guidelines. ZBestComputer.com moderates all review submissions to ensure that only reviews that offer helpful insight are published.

* What to include in your submission:
 * Experiences with a fully-functional product leading to perceived pros and cons*
* Thoughts about the product's feature-set as you've experienced it.

What NOT to include in your submission:
* Profanity, obscenity and other offensive language
* Single-word reviews
* Non product-specific reviews
* Any mention of ZBestComputer.com's competitors by name
* URLs, specific pricing, and specific availability (or other time-sensitive information).
* Experiences with a DOA, defective, damaged or otherwise semi-functional product**
* Reviews that criticize the brand or reseller without a majority of the review offering product-specific insight
 *ZBestComputer.com reserves the right to accept or reject any review in its sole and absolute own discretion
 **Dao’s (Dead on Arrival) are an unavoidable aspect of any business model that involves direct shipment to customers. Please understand that ZBestComputer.com ships only products it assumes to be functional and that any defective product you may have received was either damaged in transit or was anomalous.

WARRANTIES:
 ALL PRODUCTS SOLD AS-IS OR WITH ALL FAULTS.
ZBESTCOMPUTER.COM IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY ZBESTCOMPUTER.COM ARE NOT MANUFACTURED BY ZBESTCOMPUTER.COM. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). ZBESTCOMPUTER.COM ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. ZBESTCOMPUTER.COM MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. ZBESTCOMPUTER.COM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.
ALL ITEMS SOLD THROUGH ZBESTCOMPUTER.COM ARE SOLD AS-IS OR WITH ALL FAULTS. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE BUYER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE BUYER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR ZBESTCOMPUTER.COM, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

COPYRIGHT
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of the website manager of ZBestComputer.com. The collective work includes works that are licensed to ZBestComputer.com. Copyright 2006, ZBestComputer.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ZBestComputer.com or purchasing ZBestComputer.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ZBestComputer.com or to purchase ZBestComputer.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ZBestComputer.com website manager. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

TRADEMARKS
All brand names and trademarks are the properties of their respective owners. All trademarks, service marks and trade names of ZBestComputer.com used in the site are trademarks or registered trademarks of ZBestComputer.com

WARRANTY DISCLAIMER
This site and the materials and products on this site are provided as is and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ZBestComputer.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ZBestComputer.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ZBestComputer.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY
ZBestComputer.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ZBestComputer.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

TYPOGRAPHICAL ERRORS
In the event that a ZBestComputer.com product is mistakenly listed at an incorrect price, ZBestComputer.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ZBestComputer.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ZBestComputer.com shall issue a credit to your credit card account in the amount of the incorrect price.

TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ZBestComputer.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

NOTICE
ZBestComputer.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ZBestComputer.com.

MISCELLANEOUS
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ZBestComputer.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ZBestComputer.com products) must be commenced within one (1) year after the claim or cause of action arises. ZBestComputer.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ZBestComputer.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ZBestComputer.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER
ZBestComputer.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ZBestComputer.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ZBestComputer.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ZBestComputer.com in its sole discretion.

INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ZBestComputer.com, its officers, directors, employees, agents, licensors and suppliers (collectively the Service Provider) from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, ZBestComputer.com may link to sites operated by third parties. However, even if the third party is affiliated with ZBestComputer.com, ZBestComputer.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ZBestComputer.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ZBestComputer.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

MERCHANDISE INFO
ZBestComputer.com always carries first quality goods which are hundreds of manufacturers and importers from all over the world.

FINDING ITEMS
If you want to find some specific item with item number, you can search items by entering full or partial item number such as 101 in Search Box above main category section on the website.

WEEKLY SPECIALS
When we have special deal items, they will list them under the Weekly Special section. You will absolutely not find these items at better prices.

ORDERING INFO
How to order:
Order online: Simply click on ADD TO CART button, and that will take you to our web-based ordering system. Its quick, easy and safe our web site is secure and encrypted and no one else will be able to access your confidential information. After you place your on-line order, we will send you an order confirmation to your e-mail address so that you know we have received your order.

 By phone: Call 1-877-453-5680, 9 AM to 5 PM (PST), M-F, For fast service, please have your address, email address, item numbers, quantities and your credit card ready when you call. Please note that your billing address has to be the same as your credit card registered address, and the merchandise will be shipped to this same address.

Minimum or Sample Order: We do not have a minimum dollar amount on our stock orders but we do not offer sample orders.

International Orders: We do not ship to worldwide, only with in the U.S. Invoices do not include duties or other taxes and billing information has to be verified before shipping.

Using a Discount Code:  If you have a valid discount code/coupon provided by our company for special promotion or invitation, enter the code for special discount when you place an order online. We usually send discount coupons to all of our registered customers on the first week of the month.

REQUESTING A CATALOG
We do not offer any printed catalogs because of prompt changes of inventories.

PAYMENT INFO
Accepted Methods of Payment:
1.Credit/Debitcards - VISA, MasterCard, American Express and Discover.
2.PayPal.
3.Cashiers checks or Money orders (for Gift Certificates only).

RETURNING INFO
Returning Merchandise:
If not completely satisfied, you may return any items for a full refund. Returns are accepted with our authorization only. To receive an authorization number, please send email to returns@zbestcomputer.com  within 7 days of receipt of goods. Refused, unclaimed, undeliverable orders or merchandise returned due to customer’s errors are subject to 15% restocking fee in addition to all freight charges.

REFUNDS /  STORE CREDIT
Authorized returns with an RMA number will be refunded a full amount of merchandise to your original account as soon as we get the return goods from you. If you prefer to have a store credit, it will be applied to your next order.

ZBESTCOMPUTER.COM PURCHASE AGREEMENT
By accepting delivery of any product delivered from ZBestComputer.com you the customer, agree to be bound by the terms and conditions listed below. You and ZBestComputer.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and ZBestComputer.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from ZBestComputer.com.

1. ZBESTCOMPUTER.COM SATISFACTION GUARANTEE
ZBestComputer.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:

• 7-day refund/replacement guarantee on Retail, OEM and Open Box processors. All other Open Box merchandise has a 15-day warranty period. All refunds on processors will be subjected to a 15% restocking fee to reflect the current market value.
• Downloadable software has no physical assets. A letter of destruction with confirmation from Digital River that the product has not been downloaded are required within 15-days for refund approval.
• DVDs are non-refundable and may be exchanged within 30-days of the invoice date for the same item only through Baker & Taylor via a shipping label included with their original delivery.
• If you wish to return a Bundle Special for a refund, you must return the ENTIRE BUNDLE within 30 days of purchase. Note that a 15% restocking fee will be applied. Components within a Bundle Special may be returned for repair/replacement only. Individual items may only be returned for repair/replacement if an RMA number is acquired within the Return Policy period.
• Manufacturer Kits are different than bundles as they are arranged by the brand/manufacturer and will only have one item number. Warranty guidelines have yet to be stipulated.

T o take advantage of ZBestComputer.com’s satisfaction guarantee, the customer must comply with the Product Return Procedure detailed below. Any breach of ZBestComputer.com’s Return Policy Procedure will result in the loss of ZBestComputer.com's refund/replacement guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

PRODUCT RETURN PROCEDURE
To return a product in compliance with ZBestComputer.com’s satisfaction guarantee, you must obtain a Return Merchandise Authorization (RMA) number within the guarantee return period for the product (described above). Please e-mail to returns@zbestcomputer.com to acquire an RMA number. All RMA requests must be e-mailed with the order information and reason to return. ZBestComputer.com will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by ZBestComputer.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
Customer is solely responsible for shipping any returned product to ZBestComputer.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, ZBestComputer.com’s Return Procedure will be breached and ZBestComputer.com may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).

ZBestComputer.com will not refund to Customer the original shipping charges. In addition, ZBestComputer.com will assess a 15% restocking fee against the Customer''s account on all returns for refund.

2. WARRANTIES; ALL PRODUCTS SOLD “AS-IS” OR “WITH ALL FAULTS” 
ZBESTCOMPUTER.COM IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY ZBESTCOMPUTER.COM ARE NOT MANUFACTURED BY ZBESTCOMPUTER.COM. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). ZBESTCOMPUTER.COM ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. ZBESTCOMPUTER.COM MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. ZBESTCOMPUTER.COM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.
ALL ITEMS SOLD THROUGH ZBESTCOMPUTER.COM ARE SOLD “AS-IS” OR “WITH ALL FAULTS”. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE BUYER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE BUYER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR ZBESTCOMPUTER.COM, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

3.YEAR 2000 POLICY
Customer's only recourse for any “Year 2000” issue is against the applicable manufacturer under its manufacturer warranty. Please contact the manufacturer to determine warranty coverage for “Year 2000” compliance problems. ZBestComputer.com DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO “YEAR 2000” COMPLIANCE OF ANY PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARICULAR PURPOSE.

4. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES ZBESTCOMPUTER.COM'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. ZBESTCOMPUTER.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. ZBESTCOMPUTER.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT ZBESTCOMPUTER.COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

5. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon ZBestComputer.com until it is accepted; ZBestComputer.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with ZBestComputer.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

SHIPPING CHARGES
Your total cost for purchase of any product will include shipping and handling charges shown on the ZBestComputer.com invoice.

RISK OF LOSS
ZBestComputer.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. ZBestComputer.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow ZBestComputer.com to sign appropriate documents on Customer’s behalf to permit ZBestComputer.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. ZBestComputer.com will advise Customer of estimated shipping dates, but ZBestComputer.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

GOVERNING LAW AND JURISDICTION
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between ZBestComputer.com and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. ZBestComputer.com and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of California, Los Angeles County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against ZBestComputer.com that is more than one year after the date of the applicable invoice.

SEVERABILITY
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.

WAIVER
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

ENTIRE AGREEMENT
These terms and conditions, together with ZBestComputer.com’s invoice regarding the products ordered by Customer, are the complete and exclusive agreement between ZBestComputer.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between ZBestComputer.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

YOUR CONSENT
By using our site, you consent to the terms, conditions and policies of this website.